A Sad Day for my Griffin iTrip
When I got my new iPhone I realized that my old iTrip Auto was not going to work to charge the phone since the iPhone & iTouch charge differently than my Nano. So, I went out to BestBuy to grab a new compatible iTrip. After plugging it in, I was very pleased to see the battery show up on the iPhone when it started charging the phone. However, when I tried to broadcast the songs by FM – it was horrible quality. I would continuously scan for free frequencies, and the new iTrip would find the most USED frequency.
I waited to use it too long to take it back to BestBuy, so I decided to call Griffin to see how the 1 year warranty is supported. I was first very impressed by the service I got – after a few questions, she knew the device was not working properly, and said that she can send a replacement. With any warrantied device, this is the part that usually makes me angry to have to spend more money to ship them the defective unit. However, Griffin does it much differently. She asked that I just take a picture of the original iTrip – then destroy it in some way then take a second picture them email them both to her. Because just cutting the cord is not enough fun – I decided to try to be a little more creative:
In less than a week I had my new iTrip – and it is working great! Now I have Pandora & Slacker streaming to my radio. Thanks Griffin for your great support and products!